Forum Discussion

322967's avatar
322967
Tuning in
26 days ago

Leaving TV

Will be leaving Virgin TV when my contract runs out this coming April. Will keep broadband, if the price is right.

Can I give a months notice before my contract runs out, or do I have to wait until the end of the contract to give notice.

Regards

John.

  • If you are determined to leave at the end of your contract, then I would give at least one month's notice before your your contract is complete.

  • If you are determined to leave at the end of your contract, then I would give at least one month's notice before your your contract is complete.

  • Hi 322967 👋

    Welcome back to our Community Forums and thanks for your post.

    We're sorry to hear you are thinking of leaving us and will be more than happy to review your package and negotiate a new deal if the price is a main factor.

    If you do decide to cancel, we require 30 days notice.

    Let me know if you have any further questions.