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Jt67's avatar
Jt67
Joining in
2 years ago
Solved

TV channel problem

I have recently got virgin WiFi with a 360 box. However my tv is too far away from my router area to connect the tv coax to the router. Can I get a cable extension or something? Does my virgin tv wor...
  • Daniel_Et's avatar
    Daniel_Et
    2 years ago

    Hi Jt67 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    If you'd like your Hub or set top box to be re-located, there will be a one-off charge of £25.

    Please let us know if you'd like to proceed on that basis.

    Thank you for your support japitts 👍

    Regards,
    Daniel

Daniel_Et's avatar
Daniel_Et
Icon for Forum Team rankForum Team
2 years ago

Hi Jt67 👋 Thank you for your post and welcome to the Virgin Media Community 😀

If you'd like your Hub or set top box to be re-located, there will be a one-off charge of £25.

Please let us know if you'd like to proceed on that basis.

Thank you for your support japitts 👍

Regards,
Daniel

  • Jt67's avatar
    Jt67
    Joining in
    2 years ago

    Yes I would like to move forward with this. 

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      2 years ago

      Hi Jt67 

      Thanks for coming back to us. I'll send you a PM now.

  • Leannes's avatar
    Leannes
    Joining in
    2 years ago

    My router is in my hall cupboard the wire provided is long enough to move the router but the splitter wire is too small