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Soundbar manufacturer not in list

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jonnyrowntree
Joining in

on ‎29-03-2024 10:27

Hi,

I've had Virgin Media and their 360 box installed this morning. My Seiki TV works with the Virgin Media remote but the Megacra soundbar does not. I had Virgin Media installed 2 years ago with the same 360 box and my TV and soundbar is the same as before, and everything worked on the one Virgin Media remote.

Is there a way of manually pairing my soundbar to the Virgin Media 360 box, e.g. mapping the volume buttons from my soundbar remote to my Virgin Media remote, similar to what you can do with the OneforAll remotes?

Thanks in advance!

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newapollo
Very Insightful Person
Very Insightful Person

on ‎29-03-2024 11:13

Hi @jonnyrowntree 

You haven't said which model you have, however I noticed that Megacra make the Bestisan soundbar, and Bestisan is listed under the 360 audio brands so it might be worthwhile trying that.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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newapollo
Very Insightful Person
Very Insightful Person

on ‎29-03-2024 11:13

Hi @jonnyrowntree 

You haven't said which model you have, however I noticed that Megacra make the Bestisan soundbar, and Bestisan is listed under the 360 audio brands so it might be worthwhile trying that.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

·.¸¸.·´´¯`··._.·* Wishing you a Merry Christmas and a Happy New Year *·._.··´´¯`·.¸¸.·´

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jonnyrowntree
Joining in
In response to newapollo

on ‎29-03-2024 11:30

Thanks so much for your help! That works perfectly now!

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newapollo
Very Insightful Person
Very Insightful Person
In response to jonnyrowntree

on ‎29-03-2024 11:34

Brilliant. Thanks for updating the thread

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

·.¸¸.·´´¯`··._.·* Wishing you a Merry Christmas and a Happy New Year *·._.··´´¯`·.¸¸.·´
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