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Some channel are not working

Mark26
Tuning in

For some reason a number of channels are just showing a blank screen, I am getting no error message, I have tried running the diagnostic online, but that seems to get stuck and does not seen to show any results.

 

The channels that seem to be afftected are Gold, Dave, Watch, and sister channels, with the discovery channels also affected.

1 ACCEPTED SOLUTION

Accepted Solutions

ModTeam
Moderator
Moderator

Hi all,

We're aware of an issue affecting the loss of channels on V6, 360, TVGO and Stream box.

Our teams are working to get this fixed as soon as possible.

Thanks

ModTeam

See where this Helpful Answer was posted

4 REPLIES 4

oldskoolhead
Joining in

Mine too, seems to be all the discovery channels

oldskoolhead
Joining in

Can add whd to that list too mine is the same, Manchester area

ModTeam
Moderator
Moderator

Hi all,

We're aware of an issue affecting the loss of channels on V6, 360, TVGO and Stream box.

Our teams are working to get this fixed as soon as possible.

Thanks

ModTeam

newapollo
Very Insightful Person
Very Insightful Person

Gold, Dave, W, Alibi, Drama, Eden, Yesterday, and Discovery channels are working OK here in Teesside including the +1's.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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