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Second 360 Box Displaying Setting Up TV channels when tuning to Sky Sports live programs

daveh11
Tuning in

Having recent had a second Virgin 360 Box installed in another room, some sky sports channels are displaying the following message -

"Setting up TV Channels. 100:70, We're current setting up your channel and they should be available soon.

If this problem persists......."

Issue is persisting for days, even after re-booting the TV box.

All ok on the original TV 360 box

Any advise welcomed,

 

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi daveh11 

I'm afraid that means VM need to send the correct codes to your new box to enable the Sky Sports channels.

A member of the forum team may be able to do this for you in a day or two when they pick up the thread, however it may be quicker if you call (150 from a VM phone or 0345 454 1111 from any other phone.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi daveh11 

I'm afraid that means VM need to send the correct codes to your new box to enable the Sky Sports channels.

A member of the forum team may be able to do this for you in a day or two when they pick up the thread, however it may be quicker if you call (150 from a VM phone or 0345 454 1111 from any other phone.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali