Second 360 Box Displaying Setting Up TV channels when tuning to Sky Sports live programs

[daveh11]

Having recent had a second Virgin 360 Box installed in another room, some sky sports channels are displaying the following message -

"Setting up TV Channels. 100:70, We're current setting up your channel and they should be available soon.

If this problem persists......."

Issue is persisting for days, even after re-booting the TV box.

All ok on the original TV 360 box

Any advise welcomed,

[newapollo · Accepted solution]

Hi daveh11 

I'm afraid that means VM need to send the correct codes to your new box to enable the Sky Sports channels.

A member of the forum team may be able to do this for you in a day or two when they pick up the thread, however it may be quicker if you call (150 from a VM phone or 0345 454 1111 from any other phone.