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Removal of the “Flo” keyboard

CurlyKylie
Dialled in

a month ago

I noticed a little while ago that this keyboard option didn't seem to be working any more and now see it was removed in v5.09.  I don't search very often but found it was significantly faster that the option we are left with.

Why are useful features like this removed, surely updates should improve functionality and not cripple features.  Is this keyboard likely to be coming back?

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2 REPLIES 2

Ashleigh_C
Forum Team
Forum Team

a month ago

Hi there @CurlyKylie 

Thank you for your post and welcome back to the forums, it's great to have you on the team. 

I am so sorry that you are upset by the recent updates, we do updates services with the intention to better improve our interface and the users experience so we are sorry to hear that this has not been the case for you with this recent update. 

We do not currently have plans for another change but I will pass your feed back on to the relevant teams for consideration. 

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nodrogd
Very Insightful Person
Very Insightful Person

a month ago - last edited a month ago

It is quite likely LG have removed it from the core firmware. Their other EU cable operations use a remote with a keyboard on the back, making it unnecessary.

https://www.emerx.cz/images/stories/1603446/horizon-org.png  

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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