Hi Roy
yes it turns on manually
and goes white....yes new batteries...will try the reset thanks ( have already tried the online hub reset)
If the light on the front of the box is red and the remote won't turn it on because it's faulty does the box turn on if you press the switch on the front of the box, the red light is also a switch.
I assume you have tried new batteries in the remote, you could try removing them and leaving them out for a few minutes to see if it resets the remote if you haven't tried this.
Hi Roy
yes it turns on manually
and goes white....yes new batteries...will try the reset thanks ( have already tried the online hub reset)
If you can't get your remote working if your TV has a smart remote you might be able to pair that to the 360 box, my LG smart remote is paired to the 360 using Ziggo set-top box. You might need Ziggo Mediabox Next depending on the TV.
If you also can't get the TVGO app working you can change the channels by pressing the + and - keys on the front of the box, not ideal I know.
