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Picture quality

ldb
Joining in

Hello - we have recently moved from Sky TV. With Sky Q - all channels were sharp and clear. Now - if I move off the terrestrial channels - I seem to get a much less sharp and clear picture. Does anyone have any ideas why or potential solutions? Thanks for your help. 

3 REPLIES 3

Robert_P
Forum Team
Forum Team

Hello Ibd

 

Sorry to hear of the image quality issues following your recent move over from Sky. We appreciate you raising this via the forums.

 

We can see you have spoken to the team since posting, we trust they were able to offer support or advice on this? Let us know.

 

 

Hello - no - nobody has helped me yet. What can I do about it? 

japitts
Very Insightful Person
Very Insightful Person

Can you post some pictures of the problem, to this forum thread?

Together with details of your TV make & model.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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