Pairing 360 remote to new LG tv

Hi davierp

It may seem odd but a few people have been able to successfully set up the remote by using new batteries even though it's a new remote.

Failing that have you tried factory resetting the remote?

Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing..

Please try entering the device name as below.

I have an older LGNANO796NE and am able to set it up by typing NANO, and also by typing 796E.

Most devices can be set up by entering the first four characters after the screen size or model name, or by entering four  consecutive characters from the model name.

With for instance the  LG OLED55C24LA   I would try entering  C24L or 24LA  in Settings > Audio & Video > Pair remote with devices > TV devices > LG 

With the  LG  OLED55C26LA  I would try entering  C26L or 26LA  in Settings > Audio & Video > Pair remote with devices > TV devices > LG

You could also try just entering OLED  in Settings > Audio & Video > Pair remote with devices > TV devices > LG

There is also the key testing method. Have you tried that?

Audio & Video > Pair remote with devices > TV devices > LG

Don't just accept the first one that appears to work. Try a few more as (like the older V6 and Tivo boxes) there are often 3 or 4 that will work, some more fully than others