No sky+ error code DUG1, id:c13ed3

[FrugalMcdougal]

Can anyone explain? 

Seems like another poor Virgin - sky relationship.

[roy247]

Brighton v Liverpool should just be available on channel 508 without the need to use the red button.

[KeithLeonard]

Red button is now working. 

[newapollo]

There was an official repsonse from Sky on their Community Forums, post 611 <here>  

Also according to the Daily Mirror <here>

'Replying to one upset social media user, a member of the Sky Help Team said: "Thanks for getting in touch. I apologise sincerely for the problems you are experiencing. We are aware that this is a wide issue that most customers are impacted by. Rest assured we have the right teams working hard to resolve this as quickly as possible"