No sky+ error code DUG1, id:c13ed3

[FrugalMcdougal]

Can anyone explain? 

Seems like another poor Virgin - sky relationship.

[roy247]

No problems watching on channel 508 using the red button.

[Looper1987]

Not working for me either. Error code DUG1

[newapollo]

Hi @mikefox 

To access the additional streams press the red button in the bottom left hand corner on your 360 remote (not the Record button) on any Sky Sports channel (except Sky Sports News, Sky Sports Mix, or Sky Sports Racing).

[MenaceF1]

I have the same problem. Can’t watch the league cup games tonight.

[mikefox]

Thank you newapollo

That makes sense.

I've tried it but get  a technical issue and to try again later

Code DUG1

id: aadcOe

[mikefox]

(removed post)

[roy247]

Also being reported on the Sky community.

[crypticc]

Hello

I Googled this error and seem to have same issue as everyone else here. 

@virgin Do we get discount for non availablity of service?

Status page doesn't even work by the way

 

[newapollo]

There are 31 pages on the Sky Community Forums withn the same error code created today

 /Technical-fault-on-sky-sports-code-DUG-1-id-3c736e-30th-October 

For what it's worth, I've manged to get the red button streams working on channel 508 (Sky Sports+) and am currently watching Man Utd v Leicester

Also working on 533

[nigelar]

I've got this "dug1" error too.

Bang goes the Brighton Liverpool game then