Forum Discussion

drabman's avatar
drabman
Tuning in
21 days ago

Netflix subtitles font & settings still not adjustable

It is still apparently impossible to change the Netflix font & size subtitles settings while watching via the VM app. To add insult to injury some genius has decided that an especially obtrusive large font in capital letters is the best default option. This has put me off watching anything on Netflix via VM so the channel is effectively a waste of time for me.

I note that this issue has been raised before and typically no resolution was offered by VM for such a simple issue except "wait and see", so I'm probably wasting my time raising it again, but I figure if affected customers adopt the usual strategy of suffering in silence then all hope is lost.

And yes, I have examined the settings menu. Whereas on the Netflix site - and presumably in the apps from less exasperating companies than VM like Amazon - the subtitles can be changed so that that they don't scream at you the whole time. However the settings menu in the VM App is rudimentary and simply allows you to change the language.

It would be something if the default Netflix subtitle settings could be changed to something less bonkers at the very least. They are the most annoyingly obtrusive I've ever seen.

 

  • newapollo's avatar
    newapollo
    Very Insightful Person
    21 days ago

    I have just tested the netflix subtitles on my VM 360 box and can change the appearance.  

    The program Night Agent started autoplaying and I pressed the down button on 360 remote navigation button wheel

    This brought up a sub menu - I pressed right four times and highlighted and pressed the cogwheel icon.

    This gave 3 text size options (small.medium and large) and 4 style options (Drop shadow, Dark, Contrast, and Light)

    I then played American Primeval as a test and the sub title options I had chosen remained intact.

  • Gareth_L's avatar
    Gareth_L
    Forum Team
    16 days ago

    Hello drabman.

    Thanks for your feedback on the subtitle size through Netflix. We're sorry to hear you're not a fan of this.

    Did you see the excellent advice newapollo has given above?

    Gareth_L