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Need additional Wall Sockets to install multiroom box for live tv

StuartWebster
Joining in

on ‎28-12-2023 07:07

Hi, Can I get an engineer to visit and install 2 new wall sockets so we can watch live tv on the 360 multiroom.

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎30-12-2023 13:23

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.

Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Ilyas_Y
Forum Team
Forum Team

on ‎01-01-2024 10:34

Hey @StuartWebster Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

We will definitely be able to get this arranged for you.
I will send a private message to further assist.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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