+++Known Issue+++ Sky Comedy - F010630126

[ModTeam]

Hi there,

Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112)

Our support team are aware of the issue and are currently investigating

We apologies for any inconvenience this issue may be causing.

Best,

[Kriya]

Leicester.

[Kriya]

You wrote it better than me!

[HobGoblyn]

Not checked today, but also had same problem yesterday while watching Futurama (did it in adverts too)

Just outside of Great Yarmouth

[PippaKeeves]

Gloucester, same issue only on Sky Comedy 112 that I've noticed. Pixelated and cutting in and out.

[andyg]

Same issue in Leeds, been happening for a few days now. Sky comedy only, all other channels are ok. 

[andrewf8797]

Liverpool, and having the exact same problem. Driving me nuts. The sound distorts too, and seems to be affecting my recordings too. 

[Bennyf89]

I have the exact same thing happening to me. The sound is I bit funny and the picture is a but jumpy.

I have 2 boxes also.

[marra]

I've been having the same problem in wn5 Wigan for at least a couple of days just on sky comedy.

[ashscrivens1]

Walsall WS2

still got the same issue today just checked

[ashscrivens1]

Hard to capture but white dots appear randomly over the picture and the sound is stuttering with an echo

Maybe it’s a particular headend we’re connected to

I think I’m Langley (ex telewest)