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Is it possible to revert to TiVo ?

arrgee1991
Problem sorter

I have had 360 for a short while and to be frank I don't like it for umpteen reason including no SD channels, no way of going back on last channel, no wish lists and a bonkers remote that is not usable in the dark.  Can I revert back?

58 REPLIES 58

nodrogd
Very Insightful Person
Very Insightful Person

@Roger_Gooner wrote:

The V6 and 360 boxes by Arris are exactly the same aren't they? Also I was under the impression, and I'm happy to be corrected, that although Humax made the early 360s for a while the only supplier now is Arris.


The contact I had retired about 6 months ago, but the information I had was that the Humax manufactured box had modifications from the original Arris version. If Arris are now producing the new ones, I can’t see them regressing back to the original dual use version which in any case failed so many times in the conversion process.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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@nodrogd wrote:

@arrgee1991 wrote:

Virgin still charge extra for Sky Sports HD.  Will this charge be removed?


The Sky imposed HD cash cow continues for the time being. There may be a change when the Sky Sports + revamp happens, but don't count on it.


VM has implemented differential pricing for SD, HD and UHD. I will expect this to continue unless SD is dropped in the next carriage agreement, in which case I'd expect HD to cost more to compensate for the lost SD to HD upgrade fees.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

arrgee1991
Problem sorter

Not having the SD alternative is problematic as every now and again the HD Channel goes on the blink.  Currently the Cricket looks like this (was fine earlier).  I would record both SD and HD variants to guarantee I could watch a match.  
It is totally and utterly bonkers.  If I watch the stream from earlier, it is perfect.  If I watch the stream of the current broadcast, it is defective!  Just checking and the stream starts to be defective at 8:45:10.  In the past I was told it was my box was the issue, but unless a 9 hour stream is stored on my box, that cannot be the case.

IMG_0376.jpegIMG_0375.jpeg

I think this is a national issue. Mine is doing this along with 527 and 104 all pixelating and breaking up. Also reports from Edinburgh area that 103 and 104 are breaking up.

For mine, I've checked diagnostics (on V6) and there are no RS errors indicating its a problem with the broadcast /transmission and not a local signal issue.

Update: Service status on the app is reporting the breaking up issue and it now appears to have been resolved at least on my setup.

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Services: Ultimate Volt 1Gb
Equipment: 3 x V6, Hub 5

G4DDS
Well-informed

Oh and on the subject of 360 I refuse to move until the most useful functionality I currently have on the V6 is available on the 360. I'm not interested in a pretty interface or the novelty of talking to my remote, functionality should be the main aim. I just want to hear that 360 finally has:

1. Series link options and behaviour that is the same as V6.

2. Wishlists - these are the most useful feature available on any platform and Virgin should be implementing and promoting this excellent feature. I would argue its actually better than having series links to be honest. For instance one of the wishlists I have setup for my father is to record all live football matches on any channel that involve West Bromwich Albion. How would you do that on 360?

3. Mini boxes - ludicrous that you can only pause for a few minutes. I have 3 V6 boxes so I would have to have an agreement that I would be able to keep all 3 boxes so that we can pause for a long time, record locally and still be able to access the recordings on the other boxes pretty much as we do at the moment.

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Services: Ultimate Volt 1Gb
Equipment: 3 x V6, Hub 5

arrgee1991
Problem sorter

Watching Sky Sports Cricket.  See below. In the past I could switch to SD.  But with 360, it is NOT POSSIBLE!
Why isn’t the SD Sky Sports available?  I would be better off without the HD upgrade.

Cant watch live darts, can’t watch rugby, can’t watch cricket, can’t watch F1, can’t watch racing, can’t watch Sky Mix, can’t watch TNT 1.  

Status

A problem identified and an engineer has been dispatched

Estimated fix time

19 July at 23:07.

Details

You might find that some Sports Channels are freezing and going blank on your Virgin TV, V6, Virgin TV 360 or TiVo® service at the moment. We are sorry and working to resolve this as quickly as possible

IMG_0376.jpegIMG_0375.jpeg

If there only there was an SD alternative available which I pay for…

Is House of The Dragon on Showcase?

japitts
Very Insightful Person
Very Insightful Person

@arrgee1991 wrote:

Not having the SD alternative is problematic as every now and again the HD Channel goes on the blink.  Currently the Cricket looks like this (was fine earlier).


That's a service fault all day long, if happening on the live TV feed.

Check Eurosport-2HD, Sky Family HD, Sky Comedy HD, TLC-HD, Quest HD. These are all on the same broadcast mux and would be equally affected by a signal fault.

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Is Sky Sports SD impacted?  If not, then why can’t I watch that?

Surely it would make sense to have both SD and HD variants available for Sports channels when this happens.  It is not a rare occurrence. I can live with "poorer" picture quality, if I can watch it.  

Re: Eurosport-2HD, Sky Family HD, Sky Comedy HD, TLC-HD - I don’t have them.

Must be a way out of the 360 hell.