Is anybody else getting pixelation on channel 103 ?

[jockyp]

Is anybody else getting pixelation on channel 103

[fuz]

Yes, noticed it earlier on this morning. thats why I came on here, to see if anybody else is getting it.

[Robert_P]

Hello jockyp

Sorry to hear of the TV pixelation issues experienced, thank you for taking the time to raise this with us via the forums.

We can see you have spoken to the team, we're they able to assist in resolving the issue for you? Let us know.

[japitts]

Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so this will need VM to intervene. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up.

First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If nothing's reported, assume VM don't know about your fault and ideally you'll need to call them.

150 from a VM phone, 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service". Alternatively you can wait on here for staff to respond, which may take a day or so.