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falcon2's avatar
falcon2
On our wavelength
2 years ago
Solved

HD upgrade

Some of my Sky Sports channels have HD, others don't. I was led to believe that all had been upgraded free of charge. When I go to My account, it says I can upgrade to HD for £5.96 per month. Can any...
  • Sabrina_B's avatar
    Sabrina_B
    2 years ago

    Hi falcon2 👋.

    Thanks for reaching back out to us. Apologies you have had issues with your package when renewing your contract. We would advise in submitting a formal complaint should you wish for this to be looked into and investigated. This can be done here 👉 Complaint.

    Sabrina