Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Factory reset virgin 360

Improver7
Joining in

on ‎11-07-2024 20:19

My box is not keeping me logged in to BBCiplayer

I remember I fixed this before by a partial factory reset,  so I didn't lose my recordings, but I can't remember how I did this.

Please can someone help?

0 Kudos
1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

on ‎11-07-2024 21:36

To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. 

You are given 2 options

Keep Recordings
Format Disk

Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. You will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again. Also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

·.¸¸.·´´¯`··._.·* Wishing you a Merry Christmas and a Happy New Year *·._.··´´¯`·.¸¸.·´
0 Kudos
Top