Error code 2200 and 2217

[johnh11245]

Error code 2200 and 2217

Virgin media recordings and playbacks are not working. I’ve had an engineer in and a new box still not working.

6 weeks still no fix

paying a lot of money for service I’m not receiving

[Zoie_P]

Hi @johnh11245,
Thank you for your post and welcome to our forums 🙌 I am so sorry to hear you are having some issues with your services, we would love to help you with this, I have had a look on our systems and can you please reboot your hub and boxes? Please let us know how it goes.
Thanks,

Zoie

[johnh11245]

??????

done that, I don’t know how many times. Another engineer coming out Friday.

🤞