on 08-05-2024 21:59
So the current semi finals are not in 4k and I read that the final will also not be in 4k.
So I'm confused. Why am I paying extra for 4k sports on TNT, when it is not being broadcast in 4k?
Apparently they are being broadcast in 1080p HDR instead. Well it definitely isn't on the current HD channels.
Can someone from virgin help?
Answered! Go to Answer
on 11-05-2024 12:44
@happyrobot wrote:No it doesn't lie with uefa or TNT Sports. I have purchased with Virgin and my contract is with Virgin. They are responsible for advertising what they sell correctly and accurately. Welcome to UK consumer law
I pay for a colour television licence but there was a black and white film on BBC Two this morning. Can I demand a refund?
11-05-2024 13:56 - edited 11-05-2024 13:56
If you can post a link to where VirginMedia say the 2024 UEFA Champions League final will be in UHD on TNT Sports Ultimate - then I think you may have a case.
@happyrobot wrote:No it doesn't lie with uefa or TNT Sports. I have purchased with Virgin and my contract is with Virgin. They are responsible for advertising what they sell correctly and accurately. Welcome to UK consumer law
on 12-05-2024 15:41
From VM's terms and conditions, I've highlighted the relevant text.
B. Virgin TV
1. We aim to offer a television service covering a wide range of
interests.
2. The television service is a variable TV service, so we don’t guarantee that we’ll provide any particular channel, or other content, or access to any third-party services. This means we may add, remove, change or interrupt (some, or all, of) the content and/or the television service from time to time. We may also have to make changes for reasons including (but not limited to) matters beyond our reasonable control, or where content or a service is made available to us by a third-party and they stop making them available to us or we gain or lose the right
to make the content or service available to you. Where this happens and, if appropriate, we will try to replace content with similar or equivalent content.