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Cable - Virgin box to router, and router to 360 box,

pete37593
Joining in

3 weeks ago

Is it possible to get buy  cable to go from the Virgin box to the router, and a Coax from the router to the TV box, or do I have to get it changed by Virgin?

I want to shift things around, and I need longer cables that Virgin supplied.

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2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

3 weeks ago

You can get 3, 5 & 10 metre coaxial extensions from VM, but be aware that if your signal levels are affected by installing any of these it will result in a chargeable callout to fix the problem.

Ethernet cables are your problem as the house internet distribution beyond the hub is not VMs responsibility.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Adduxi
Very Insightful Person
Very Insightful Person

3 weeks ago

Also as well as above, you could pay a not unreasonable £25 for a VM tech to visit and move your kit for you.  They will also check the power levels etc as part of the move.

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