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CS2000

Pfirestorm
Joining in

CS2000 error code

 

I can no longer either record or, pause programs

I get “cannot view due a technical error” when set for a recording 

or, CS2000 when trying to pause

the box has been unplugged nd reset etc

 

 

2 REPLIES 2

roy247
Community elder

It does sound like a possible hard drive problem.

You could also have a full hard drive, you can check by going to,

Recordings > Recorded > View all > It will say in the top left hand corner on this screen

If it's near to 100% you could try deleting an old recording to see if it makes any difference.

If that doesn't work you could try a factory reset selecting the keep recordings option.

You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.

When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.

 

Martin_N
Forum Team
Forum Team

Hi Pfirestorm,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your Tv service. I am happy to take a look into this. 

I will private message you now to confirm your details. 

^Martin