Apps not working after 360 upgrade

[Kmacb]

Already had an engineer out after 360 upgrade as box wasn't pulling out of standby this was fixed by an replaced uhd hdmi cable.

Working much better but I am finding that BBC Iplayer picture quality is slightly pixilated and generally poorer than live/recorded tv. Last night I also wasn't able to open any of the free apps. This was fixed by a box reboot. I have tried disconnecting ethernet to see if that made any difference but picture is same both  wired and unwired. Are there any other steps I can try or is another engineer visit required? 

[John_GS]

Hi @Kmacb 
Thanks for posting and welcome back to the community. Apologies for any TV issues. Upon doing a system diagnostic we've found the below;
Our automated systems has identified an issue which is affecting multiple customers in your area. This is likely to cause connectivity and performance issues. Our engineering teams have been automatically notified of the issue and will investigate and fix the issue as soon as possible.

[Kmacb]

Thanks for update, this could also be why my echo dot isn't working Amazon did try and blame my wifi 🫣. When is it likely to be resolved as noticed the issue with Iplayer Sunday night?