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Adding multi room

JimmyT85
On our wavelength

Hi all

I am a current virgin media customer with TV and Broadband 

We're moving our living room to the back room, and we're wanting to add multi room to save any hassle of having to try and move our main box from the front room

However an agent has just told me that an engineer needs to come out to add multi room. Is this correct? We had multi room in the past with sky and the box just connected to the WiFi and showed everything via that. 

Not sure I can be bothered with the hassle of an engineer having to come out and drill etc and having to pay installation and activation fees again etc for a pretty basic service!

 

Any help is appreciated

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @JimmyT85 

You've posted in the 360 forum, so I'm assuming that you have a TV360 set top box.

VM's 360, V6 and tivo boxes need connecting via VM's white coaxial cable in order to access live TV programs.

The boxes also need an internet connection, preferably ethernet (although a wifi connection should be good enough) to populate the EPG, perform system updates, access apps, On Demand and Catch Up Services.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

3 REPLIES 3

roy247
Superstar

If you want to add multi room then both the main box the mini box will need a coax connection for live TV and either a ethernet or wi-fi connection for everything else, ethernet cable is always preferable.

The cable might be able to be split externally and run round to your back room depending on your property. As you are adding multi room the installation might be free, worth asking. The charge would be £25 if it's not free.

 

newapollo
Very Insightful Person
Very Insightful Person

Hi @JimmyT85 

You've posted in the 360 forum, so I'm assuming that you have a TV360 set top box.

VM's 360, V6 and tivo boxes need connecting via VM's white coaxial cable in order to access live TV programs.

The boxes also need an internet connection, preferably ethernet (although a wifi connection should be good enough) to populate the EPG, perform system updates, access apps, On Demand and Catch Up Services.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

JimmyT85
On our wavelength

Thanks for the reply guys, guess I'll have to suck it up and let them drill more holes 😂 now to tell the wife.....🙃