Showing results for 
Search instead for 
Did you mean: 

360 update remote

Tuning in

we've just had the 360 update but it's done it on both tvs I did not want it on my mums as its far too complicated for her, I've tried to reconnect it to old v6 remote control but now the volume button and the subtitle buttons are not working, I'm guessing I can't revert back to v6 but can I get the remote back to v6 


Very Insightful Person
Very Insightful Person

When you migrate from V6 running TiVo software to TV 360 running Horizon software, all boxes must be migrated and operated with the new remote.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks