360 tv box wont turn on

[nick78]

Hi i have to tv boxes and the main box 2 days ago stopped working been trying to contact virgin via phone,x and WhatsApp with no luck at all please can somebody point me in the right direction who to speak to on here thanks 

[nick78]

Hi who do I need to contact on here from virgin about my 360box stopping working two days ago wont even load from the welcome screen 

[Ashleigh_C]

Hi there @nick78 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

I am so sorry that you are facing this issue with your Set Top Boxes and thank you so much for posting. I'd like to take a closer look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.