Showing results for 
Search instead for 
Did you mean: 

360 box slow to turn on

Joining in

Hi - my 360 box is out of sight in a cupboard so I can’t see the power light, and it takes for ever to turn on it it’s been off for a while, or even show its booting up on the TV screen.

If I’ve only just turned it off it only takes a couple of seconds and goes straight to the content 

It its been off overnight for example - it takes about 10 seconds for the black screen with virgin logo to appear while it boots.

Sometimes if I turn TV and box on at same time - if Im feeling impatient I think the box must have been on and I’ve just turned it off, so hit the button again to to turn it on! But actually it was still booting so I just turned it off 🙂

Hope that makes sense? Anyway to improve it? Or stop it going into the deeper sleep / standby mode if it doesn’t use much more power?

Many thanks 🙂



Very Insightful Person
Very Insightful Person

Hi Jamie

Go to Settings > System > Standby power consumption. You have 3 choices.
Fast start  - the 360 starts quickly but is less energy efficient
Active start - more energy efficient than fast start but the box takes a little longer to start up
Eco start - the most energy efficient and probably the one you're using. It uses minimal power but takes a while to start..


I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


Active start is the best compromise, also don't switch the box off at plug that's a bit like using Eco start and it does seem like a long time when you are waiting.


Forum Team
Forum Team

Hi there @jamington2004 

Thank you so much for your post and welcome to the community forums, it's great to have you back.

I am so sorry that you have faced this issue with your service and thank you to our community team for their advise here so far. Have you been able to change the power options per the advise given?