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Virgin loan agreement

pwanim80
Joining in

Hi,

I want to know how much I still owe on my Virgin loan agreement for my mobile however do not have access to the security key to access the account or a record of the emails sent as was taken out a few years ago.  Please can someone let me know how to access the loan agreement. 

Thanks,
janine

1 REPLY 1

John_GS
Forum Team
Forum Team

Hello @pwanim80 / Janine.

Thanks for your post and welcome to the community. We can assist with this.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill