2 weeks ago
Hi,
I want to know how much I still owe on my Virgin loan agreement for my mobile however do not have access to the security key to access the account or a record of the emails sent as was taken out a few years ago. Please can someone let me know how to access the loan agreement.
Thanks,
janine
2 weeks ago
Hello @pwanim80 / Janine.
Thanks for your post and welcome to the community. We can assist with this.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill