on 05-05-2024 19:31
I need proof of purchase for an IPAD i got with a mobile phone deal. I have asked before and they sent me proof for the actual phone but i needed it for the IPAD. I have the Ipad and can provide any of the required informaiton but I just cant find out how to actually get what I need. Any help would be appreciated, Thanks.
on 06-05-2024 08:23
Good morning @Arrghhjimlad
Thanks for posting and welcome to the community.
Did you purchase the iPad with the phone through Virgin Mobile or O2 please?
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 06-05-2024 17:00
I purchased them through Virgin media. It was an iphone 11 and 2019 ipad. I dont have the phone any more but do still have the ipad.
Thank you for the quick response.
on 07-05-2024 10:04
No worries at all, just a quick one was it an ipad deal where you get the handset and ipad in one?
Or was the ipad free with the handset?
Matt - Forum Team
New around here?
on 15-05-2024 17:15
Sorry for the late reply. If I remember correctly it was a deal where I bought an iphone and added the ipad to it so I'm pretty sure the ipad wasn't free but was a little discounted.
on 15-05-2024 18:38
Hi Arrghhjimlad,
So we can have a look for you I will send you an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.