Paying off remaining handset amount

[archercj]

I wish to check and pay off any outstanding amount in my PHONE contract after I have cancelled my O2 SIm contract.

How do i do this as it is still attributed to Virgin.

many thanks

[David_Bn]

Thanks for reaching out to us @archercj, and welcome back to our Community Forums!

At the point of sale of the handset, you would have been issued with a security key via E-Mail, that would provide you with the login portal for all required details.

Can you please confirm if you have this, or require this to be resent?

Thanks,

David_Bn

[archercj]

@David_Bn - I have the key. Just need the URL to be able to log on please.

[David_Bn]

Thanks for coming back to me @archercj.

Let see what I can do to assist you further.

Check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn