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Old Bills

dush
On our wavelength

Hi,

 

For my employer I need a copy of my previous bills from virgin media mobile. The o2 platform only has bills going back approx 6 months. Does anyone know the address of the old portal so I can pull the bills myself or how I can go about doing this?

 

Thanks,

3 REPLIES 3

Kath_F
Forum Team
Forum Team

Hi dush, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you've had issues trying to get your previous Virgin Mobile bills. Can you please let us know what time frame you're looking at in terms of which bills it is that you need so we can look into this further for you?

Thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


dush
On our wavelength

Hey thanks for responding! The email notification went into Spam so sorry for late response.

I need all bills from Feb 22 to Nov 23, you'd be a life saver if you could get them! Its' all my Virgin Media Mobile bills.

Thank you for your response @dush 

To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs