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Historic Virgin Mobile Account

Lori05
Joining in

Hi, 

I've an old mobile account which is closed but there is an outstanding balance i was unaware of.  I have tried contacting O2 but they have no record of any account in my  name, I have also tried login to my old account but it states I have no account. 

On my credit score, I have an unpaid mark against my name every month, so somewhere there are detail of this account. I have also tried contacting VCS but again no help, I just keep getting pass to different departments and ended up being cut off. I would really really like to pay this bill and get my credit score back on track as this is the only bad marks i'm getting. 

Someone PLEASE PLEASE help me.

Thank you

 

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Lori05 

Thanks for posting and welcome to the community. Sorry to hear this.

I'll send you a PM now to assist further.

John_GS
Forum Team


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