The "DVR has detected an error" green screen is indicative of hard drive failure - very occasionally a box will recover for a short time, but further issues and/or failures will only be a matter of time.
Keep your appointment, also be aware faulty TiVo's are now replaced with V6 as a matter of course. They run the same software but on a much newer and more capable box - with the major difference that they rely on your home broadband for internet connectivity. Ethernet to your home-hub is ideal & preferable, reliable WiFi should suffice if that's not practical.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
