Unable to record F1

[KingsburyDavid]

It just happened to me. I've recorded F1 for years but today they changed the start and the lousy new tivo wouldn't record it. I went to catch up and told I'd have to upgrade to watch Sky Sports despite paying a fortune for it for over 20 years. This goes against consumer law.

[KingsburyDavid]

Do you actually have an answer? This just happened to me and I missed an entire grand prix as your system can't get its act together.

[KingsburyDavid]

The same thing happened to me. They dumped my recording as the start time changed, now I find Sky Sports isn't on catch up (which I pay for) so because of their own technical incompetence I've missed an entire grand prix.

[japitts]

What's the problem you've had? Can you explain? Looks like you've posted across several other threads and all have now been merged together.

Timings of the F1 race this weekend changed with <24hours notice, and not all of Sky's online schedules were updated.

TiVo & V6 boxes allow manual recordings to cover this scenario, doing so for the qualifying & race programmes worked well.

[KingsburyDavid]

I have been recording Formula 1 races for years, today it failed for the first time as they changed the schedule, and for unknown reasons the tivo was unable to cope and dumped the recording so I was forced to look on catch up, and got the message it's not available. What have I paid for every month for over 20 years to find if you stop me making a recording to find I am now unable to ever watch a recording of it afterwards? I may have to give up cable altogether after 29 years if this sort of thing happens again.

[newapollo]

The catch up is available using the Channel 4 app.

[Roger_Gooner]

EPG updates are never immediate and for live events you need to be on the ball. For F1 the first two races were brought forward by a day and, after Saturday's qualifying session was postponed due to poor weather conditions, qualifying was was rescheduled for 0730 and the main race brought forward by an hour to give spectators a whole day's racing action yesterday. The total race time can be up to three hours if there are suspensions, so F1 fans need to know what can happen and set their box to record everything.

[Zach_R]

Hi @KingsburyDavid,

Thank you for your posts and welcome back to our community forums. We're here to help.

I'm sorry to hear you've had some complications regarding recording a live event. It looks like some members of the community here have added some extra information on what can happen when it comes to live events in regards to recording. We appreciate the matter is inconvenient, but if the recording is set up for a certain time it won't always be able to take into account changes made in a short space of time.

In regards to Catch Up, can you expand on this, please? How are you attempting to access and watch it, and what happens when you try?

Thanks,
 

[Akua_A]

Hi @KingsburyDavid,

Sorry to hear you are having issues with recording your live event. We can understand the frustration caused. We can see that you recently made another post to which the team has already responded. Please remain in contact there an the team will do their best to help 🙂

[nodrogd]

The only TV platforms with a “dynamic” EPG are Sky & Freeview, & only then on some of the channels carried. Sky can live update the schedules for the channels it owns, but not those of other broadcasters it carries. On Freeview the BBC owns two of the broadcast muxes, & again can make live updates of its own channels. All the rest operate through third parties sending out periodic updates that the boxes or TVs pick up every few hours. Constantly updating uses a lot of resources, slows systems down & makes kit more expensive, so many platforms just don’t bother with it when the majority of channels stick to schedule.