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Tivo Sound Issue

Modsrule1976
Tuning in

On a regular basis we have to reboot our Tivo box to restore sound. All settings are good, cables and TV all confirmed as working. It suggests to me a hardware issue.

Given the amount of time it takes for the box to start up - it's old - this is becoming very annoying.

Thanks 

3 REPLIES 3

Cardiffman282
Knows their stuff

Call it in as a fault on 0345 454 1111 / 150. You might get a V6 box as a replacement. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

japitts
Very Insightful Person
Very Insightful Person

TiVo's are now replaced with V6 as a matter of course, assuming you have VM home broadband. Same software, but much newer hardware.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Martin_N
Forum Team
Forum Team

Hi Modsrule1976,

Thank you for your post. I'm sorry to hear about the issue with your Tv service. 

We are happy to take a look into this for you if you still need assistance. 

I will private message you to confirm details. 

^Martin