Hello BC2024.
Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with ordering a power lead for your Tivo box.
There are 2 ways we can get this sorted on here.
We can get one sent out from here and it can take around 5 working days, plus any delays with the postal service.
Or we could look at booking an engineer to attend and doing this for you. Both are at no cost.
On a personal suggestion, I would opt for the visit as we may be able to replace the TiVo box fort a V6 box free of charge.
I'd like to take a look into this for you, So if you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Regards
Gareth_L
