Solved
I need a new TV box and router
My TV box and router are both really old. I can't use WiFi as it's so unreliable and am having to constantly reboot them both but still they are always crashing or going so slow everything times out....
The legacy TiVo box, if that's what you have, doesn't have WiFi but uses its own inbuilt internet connection. Having said that, it's now 14+ years old and faulty ones are replaced with V6 as a matter of course. These run the same stable TiVo software but on a much newer box that's far more capable.
A rebooting TiVo sounds very much like a fault to me.
Incidentally, be very aware that VM might want to sell you a conversion to the newer TV360 platform, it's very different to - and is fundamentally not - TiVo. It has pros & cons, but don't accept any offer without full awareness of the differences.
