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Forum Posts

Sound distortion on Sony HT-XT2 Soundbar

Hello. I've just replaced a Samsung TV with a new Samsung model (QE50Q65C) as it stopped booting up correctly. Since doing that, I've experienced intermittent sound distortion (loud hissing/crackling) through the Sony soundbar. The TV is connected to...

virgin telly tablet problem

afternoon hope someone can give me some advice.i have had the virgin telly tablet since i joined virgin..dont use it a lot but tried to use it yesterday and its dead...thinking it mught just be out of power i had in plugged into mains for 30 minutes ...

Does anyone know what GAU is?

Hi AllI have just received a notification about planned works.It says:"This planned work is required for GAU growth to broadband network"Does anyone know what GAU stands for?Thanks.

digitaldaz by On our wavelength
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Chromebook which type??

Hi I currently use a Windows dell computer and Samsung galaxy tablet and Samsung galaxy phone but have been thinking of getting a Chrome book. Just want to know which one is best? Can u also connect to a ethernet cable to it?? 

Hosay299 by Fibre optic
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VM fix your FAQ

https://www.virginmedia.com/help/broadband/reboot-or-reset-hub https://www.virginmedia.com/help/search?q=modem 

legacy1 by Alessandro Volta
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QA process - is there one?

Hi,Given the broken user journeys in the VM website, consistent failures when new hubs are launched, longstanding glitches between hubs and VM Connect, can anyone from VM tech talk us through the QA process that takes place before a product launch/up...

Printer not recognised

Hi, I’ve got a brother Hl1212w printer. My virgin was installed this week engineer upgraded to 5g is there a reason why it isn’t recognising my printer and what can I do

Otis2 by Joining in
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Loss of sound on some channels

We have an issue whereby the sound on some channels and apps is not available. The channels are ITV (incl 1,2,3 & 4), 5 USA, 5Star, Really and others. The apps are BBCiplayer, ITVX, Prime and UTube. Does anyone know how to resolve this, thanks.

jjalexan by Tuning in
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Advice re WiFi Pods vs Mesh

So I recently upgraded to the Volt 1gb package and I'm awaiting the WiFi pod that they are sending out. Over WiFi I am getting around 300mbps in most rooms, though one room was less than 30mbps, hence the pod.However, I have a mesh system that I've n...

roilaa by Joining in
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