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Resolved! Coaxial cable lifespan

Does anyone know what the anticipated lifespan is of VM's buried coaxial cabling?I am aware that a long term project has begun to upgrade the cabling by 2028 but some of the legacy cabling will already be decades old. For example the relevant manhole...

Fibre you tube sound stutter

My virgin fibre sound stutters on both TV and when watching you tube post office enquiry which is adv free.  For 3 weeks, elsewhere., I have used 3 network mobile TV with no sound problem to watch TV. So why is virgin fibre a problem? 

BBC News is it really HD?

BBC News, particularly regional news can't be HD, the quality of the picture is too poor. Is it just me or are Virgin just not transmitting it in HD?

Resolved! I’m new to Vigin and cannot get the LAN to show any activity

I need the LAN to connect to my Tado bridge. I’m seeing no lights from the box at all. WiFi is on and connected but not lights when plugging into the LAN. All was working ok on my last router so I believe the Tado device to be ok. Is there something ...

Cannot login to O2 Priority with VM

Hi. I am a Virgin Media customer (but not O2). If I try to login to O2 Priority, using the "login with VM" option, either with the app or a browser, I get the message:This account's under another nameYou can only join Priority if you're a Virgin Medi...

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Sound distortion on Sony HT-XT2 Soundbar

Hello. I've just replaced a Samsung TV with a new Samsung model (QE50Q65C) as it stopped booting up correctly. Since doing that, I've experienced intermittent sound distortion (loud hissing/crackling) through the Sony soundbar. The TV is connected to...

virgin telly tablet problem

afternoon hope someone can give me some advice.i have had the virgin telly tablet since i joined virgin..dont use it a lot but tried to use it yesterday and its dead...thinking it mught just be out of power i had in plugged into mains for 30 minutes ...