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Resolved! Home phone

How do I get a fibre adapter for our home phone please?

Hub 3 settings

Had a replacement hub connected now I can`t access my cctv on other devices. Cctv monitor is saying "gateway unreachable". The helpline has advised me to manually input into the cctv system the hub IP address and the hub gateway details. I`ve logged ...

robjon by • On our wavelength
  • 1377 Views
  • 8 replies
  • 0 kudos

Resolved! Outside box broken

Hi, the outside virgin media cable box / cover is broken. It has been like this for a while since we had a bad storm and needs replacing. I couldn't find anywhere on the Virgin Media help site to request a replacement - how do we go about arranging t...

estied76 by • Tuning in
  • 29931 Views
  • 43 replies
  • 2 kudos

Webcam Issues

I have a 500mbps broadband speed, which, according to speed checkers is where it is running at, and yet, whenever i try to use an app or my phone on wifi for webcam chats, be it on Skype or Viber, the connection is terrible and drops out or freezes c...

Where is my post

I posted on the email board last night and it hasn't appeared. I have checked the guide lines and see no reason why it shouldn't be there So it must be some technical fault. Can a moderator or someone look into this please? 

Quezzers by • On our wavelength
  • 840 Views
  • 3 replies
  • 0 kudos

HUB 5 5GHZ

I'm trying to set up my smart plugs that require 2.4ghz and my router is not allowing me to disable 5ghz on my hub5.Can anyone advise as ive followed the instructions on how to do this and no luck at all.

Cguk1 by • Joining in
  • 519 Views
  • 1 replies
  • 0 kudos

8GB Broadband

Anyone fancy 8GB Broadband for £99 p.m.?  Along with the £476  ROG Rapture GT-AXE16000 to go with it.Just pop over to YouFibre .......   YouFibre launch 8 Gbps service for £99 a month | thinkbroadbandPersonally I'll give it a miss, I would have to fl...

Adduxi by • Very Insightful Person
  • 1560 Views
  • 3 replies
  • 2 kudos

Can’t cancel o2 sim in Virgin media bundle

Hello,i really need some help as it seems o2 customer services and going in store are utterly useless and keep bouncing me around like a ball and don’t want to know or help.  My mum got a virgin media bundle this included broadband, tv, land line and...

xKyorin by • Joining in
  • 3663 Views
  • 3 replies
  • 0 kudos
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