Hub 3 settings

[robjon]

Had a replacement hub connected now I can`t access my cctv on other devices. Cctv monitor is saying "gateway unreachable". The helpline has advised me to manually input into the cctv system the hub IP address and the hub gateway details. I`ve logged in to the hub`s menu and can`t see the info I need. Can anyone help please. Thanks

[Roger_Gooner]

What are your current settings?

[robjon]

How do I find that?

[carl_pearce]

What IP address does the app use to access the CCTV?

Is it a 192.168.x.x address or another format?

[Roger_Gooner]

Let's put it another way. What does your CCTV vendor say about how the system should normally be set up. I'm expecting the DVR's IP address to be either obtained automatically or you have to set it statically.

[robjon]

IP address on the cctv system says 192.168.x.xx. Everything was working ok on the app until the hub was changed

[carl_pearce]

Has the cctv system been rebooted since the HUB replacement?

The new HUB may have provided a new IP address, however, the cctv hasn't refreshed for some reason.

[Client62]

When the Hub is replaced, it is critical to power cycle ALL network devices ( CCTVs / DVRs / MOBILES / TVs / etc... )

Has this been done ?

[legacy1]

If you can't get it working go get a new router with 1Gb ports and put hub in modem mode