virgin go app - green screen

[deiontu]

i have a green screen on it but still got the sound

[MOD EDIT: Subject title changed for clarity]

[Alex_RM]

Hi deiontu,

Thanks for posting and welcome too our community 🙂

Sorry to hear you're having some issues with the TVGo app.

Can you confirm if you've uninstalled and re-installed the app?

Can you send a screenshot to show the issue you're having?

Alex_Rm