Forum Discussion

JLD123's avatar
JLD123
Tuning in
3 months ago
Solved

Virgin Go app on Apple TV 4K box

Hi all, Recently saw that the Virgin Go is available to download on an Apple TV - I have the current 4K box.  This is very welcome to me, as I prefer to use Apple TV to stream than the Virgin TV ...
  • JLD123's avatar
    JLD123
    3 months ago

    Hi Matthew, BBC channels are missing when using the Virgin app on an Apple TV 4K box.

    BBC appears if I log into virgin go on an iPad. See my screenshots above. 

newapollo's avatar
newapollo
Very Insightful Person
3 months ago

Hi again JLD123 

There's a poster <this thread> with a VM Stream (Flex) TV box that's unable to watch BBC?Sky channels on an Apple TV using TVGo. They do however seem to be able to see the channel name with a padlock appearing.

Are there any other options/channels available in the grid if you alter the drop down box 'My channels' ?

Also are you using the 'Shared' profile or have you set up any additional profiles? 

JLD123's avatar
JLD123
Tuning in
3 months ago

Hi there, thanks for your thoughts- I changed My channels to All channels but still no BBC. Not sure what you mean about shared profile (or any profiles) - so I suspect than answer will be whatever the default is. 

  • newapollo's avatar
    newapollo
    Very Insightful Person
    3 months ago
    JLD123 wrote:

    Hi there, thanks for your thoughts- I changed My channels to All channels but still no BBC. Not sure what you mean about shared profile (or any profiles) - so I suspect than answer will be whatever the default is. 

    Hi again JLD123 

    The following page explains about profiles https://www.virginmedia.com/help/tv/profiles