Forum Discussion

timo91's avatar
timo91
Up to speed
2 years ago
Solved

Unable to view ANY Channel

My subscription includes TNT and I can watch it on TV. When I try to watch TNT1 on TV Go on my laptop it first prompts me to register my device (every single time I try) then says "Not available. Sor...
  • timo91's avatar
    timo91
    2 years ago

    SOLVED: disabled ad blockers etc. and now works fine. I need to eliminate exactly which extension was causing the problem and will update here.

timo91's avatar
timo91
Up to speed
2 years ago

SOLVED: disabled ad blockers etc. and now works fine. I need to eliminate exactly which extension was causing the problem and will update here.

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 years ago

    Hi timo91 

    Welcome back to the community forums 

    Thanks for coming back with an update for your issues watching channels on TVGO. If you do find out which extension and browser you were using that causes this, that would be a big help to anyone else in the community having similar issues. 

    Keep us updated if you can and we can certainly pass this on through the teams.

    • timo91's avatar
      timo91
      Up to speed
      2 years ago

      The extension causing the problem is Disable HTML 5 Autoplay.