on 17-03-2024 21:02
TV GO open ok , when i select a tv channel to watch i am asked to Register or Sign in . Already registered s i sign in .Then the screen goes ORANGE and stays ORANGE . Message on top line says ....Authorisation Error.
has something on the laptops settings changed or blocked tvgo ?
any ideas , thanks
on 19-03-2024 08:16
Hi @GEOFF8578
Thanks for posting and welcome back to the community.
Sorry to hear TV Go isn't working. On a previous thread, you advised us that you were using a VPN. Please remove this and try using the service again.
Let us know how you get on.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill