Wife had to factory reset her iPad & now having trouble getting Virgin go set up. We have 360 box plus second box (with different number) she uses in the bedroom, & all worked fine before reset. Do I have to use my email address & password on her iPad to connect??. Can’t remember how we set it up in the first place.
The guide function has now reappeared??? … but a message is coming up on my wife’s app to say “another app is currently playing on your Virgin tv box”. There is an option to “Disconnect “. What could the other app be? What would I be disconnecting???
The TV Control App doesn't work with TV360. It's only for the older tivo and V6 boxes.
All of it's features/functions are integrated into the TVGO app.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
I disconnected whichever app was ‘already using the tv box’ and all seems to be working again. As I said, all very confusing. I couldn’t find anywhere any clear and easy instructions, so you have been a big help. Thanks again.👍
