on 12-04-2024 11:33
Can you reset my devices? Same problem. Every time I log on from PC it says it's a new device and I have to register it again. Now it has locked me out till May 17th.
on 13-04-2024 12:40
Hi keefyp
Sorry to hear of the TV Go issues with device registration. We have help here but I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.
Rob
on 15-04-2024 11:23
Same problem yesterday and had to get a reset from the helpdesk over the phone. This morning same problem recurs. I use Windows 11 and have double checked all browsers and I am not clearing cookies. Thanks for any help you can offer. ND
on 16-04-2024 11:28
Sorry to hear this Glenord1, is it working on any other devices such as phone?
Can you try another device for us please?
What error is it giving you?
Matt - Forum Team
New around here?