Keeps asking to register new device on Virgin Tv Go

[gerry4444]

I am asked to register a new device every time I use Virgin Tv Go. Now I need to wait until 1st September to use the service. How do I reset this?

[Robert_P]

Hello gerry4444

Sorry to hear of the device registration issues with your TV Go devices, we appreciate you raising this via the forums and we're happy to help.

We have support here for device management and here to assist with registering devices. I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.