Showing results for 
Search instead for 
Did you mean: 

I cant connect my phone to my virgin box to stream

Tuning in

I am unable to stream from my phone to my v6 box I have a Samsung A14 rhis problem started today ive also tried my Samsung A70 and apear to have to same problem both of my V6 boxes show up on both phones but they are grayed out .

I was sent a new box last week because my old box had a hard drive fault



Very Insightful Person
Very Insightful Person

Can you screenshot where your 2 x V6 "show up" on both phones?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Alessandro Volta

Are you trying to cast YouTube?

Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

Forum Team
Forum Team

Hi @Blunder1338 👋

Welcome back to our Community Forums and thanks for your post.

Sorry to hear you are having some issues streaming from your phone to your TV box. 

Do you get any error when trying to do so?

What is happening exactly your end?

Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs