Forum Discussion

Paul196821's avatar
Paul196821
Joining in
2 years ago

Error code

Why is it every time I use virgin go on my pc I ger a error code 1001 and my virgin box is all connected right ?

1 Reply

  • Gareth_L's avatar
    Gareth_L
    Forum Team (Retired)
    2 years ago

    Hello Paul196821.

    Thanks for your post and welcome to our community.

    Sorry to hear about the 1001 error when using TVGO on your Pc.

    Have you tried using a different browser?

    Do you have the PC connected straight to the Hubs WIFI or are you using a VPN or 3rd party router.

    Can you also access this okay on a mobile device?

    Gareth_L